GET TO KNOW US
OUR MISSION
Since 2013, our mission has been to help our customers design the best processes, provide transparency and accountability to their business processes and drive continuous service improvement.
OUR FOCUS
Making our customers raving fans.
Ensuring our people love their jobs.
Making our own great business decisions.
OUR EXPERIENCE
Our leadership team has decades of experience with Service Management, Application Development, Business Operations, HR and Analytics.
OUR PHILOSOPHY
Our management philosophy is simple, if we keep our clients really happy, keep our team really happy and ensure we are aligned to our customers, there will be no surprises, no unwarranted change requests and projects will be delivered on time and budget.
OUR PRINCIPLES
Fishbone's 4 Guiding Principles
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Processes must be efficient and well understood.
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Technology must be clean and (close to) out-of-box.
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Foundation Data integrity is Essential.
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Automation and Machine Learning are Game Changers.
