Customer Service Management
Serve your clients by providing a portal based system to engage and self-serve!
Customer Service Management allows you to work with your clients in a new way – and consumerize their experience with your organization.
Knowledgebase, status updates, engagement with your Customer service team provides a real-time modern experience for your clients.
You can digitally connect your internal teams to your clients to create an experience that is seamless and responsive!
Fishbone can help make this a reality for your organization – with Licensing options, implementation consulting and ongoing support.
We leverage ServiceNow SIM Service Implementation Methodology for best practices!