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Customer Service Management

Serve your clients by providing a portal based system to engage and self-serve!

 

Customer Service Management allows you to work with your clients in a new way – and consumerize their experience with your organization.

Knowledgebase, status updates, engagement with your Customer service team provides a real-time modern experience for your clients. 

 

You can digitally connect your internal teams to your clients to create an experience that is seamless and responsive!

Fishbone can help make this a reality for your organization – with Licensing options, implementation consulting and ongoing support.

 

We leverage ServiceNow SIM Service Implementation Methodology for best practices!